Customer engagement is key to success in the digital-first world. Business operations must
also be optimised. Presenting the strategies that business & IT leaders can leverage to
navigate and transform their business on the road to Digital Transformation.
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Digital Transformation at Singapore's DBS is delivering
superior customer experiences and higher returns for investors. The return on equity from
traditional, brick-and-mortar banking customers is only 18 percent, while it's an
incredible 27 percent for digital customers.
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AI has gone mainstream in India and is no longer about mere
pilot
projects. Here are the business verticals that have leveraged AI to experience the
business
benefits of AI-enabled transformation. And here’s how you can make the most of the AI
revolution in
your organisation.
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Be Ready
For getting digital transformation right, organisations need to make complex technology
choices to transform IT and build a stable, scalable platform that supports business
growth and innovation, and withstands the demands of today's digital economy.
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