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Telecom Department Can Levy Penalty On Airtel, Vodafone, Idea: Attorney General

‘DoT can impose penalty on the three operators on grounds of poor quality of service’



Men talk on mobile phones outside a Vodafone India Ltd. store in Mumbai, India (Photographer: Dhiraj Singh/Bloomberg)
Men talk on mobile phones outside a Vodafone India Ltd. store in Mumbai, India (Photographer: Dhiraj Singh/Bloomberg)

Paving the way for a Rs 3,050-crore cumulative fine on telecom operators Bharti Airtel, Vodafone, and Idea Cellular, the Attorney General is learnt to have opined that the Department of Telecom has power to impose penalty on grounds of poor quality of service.

"AG has opined that DoT can impose penalty on telecom operators for violating quality of service rules," a source told PTI.

The Telecom Regulatory Authority of India (TRAI) had recommended imposing Rs 1,050 crore penalty each on Airtel and Vodafone and Rs 950 crore on Idea for violating quality of service rules. The regulator, in its recommendation to the Department of Telecom (DoT), said it has found the trio non-compliant with licence conditions and service quality norms, given the high rate of call failures and congestion at interconnect points for Reliance Jio.

Following the TRAI's recommendation, the DoT sought the AG's opinion on the matter last week, sources pointed out. The department was awaiting AG's opinion before proceeding on the regulator’s penalty suggestion.

While giving its recommendation to DoT, TRAI had noted that denial of interconnection by the three operators to Reliance Jio "appears to be with the ulterior motive to stifle competition and is anti-consumer".

The regulator had, in fact, stopped short of recommending cancellation of their telecom licences, saying it may lead to "significant consumer inconvenience".

The recommendation came on complaint by Reliance Jio that over 75 percent of calls on its network were failing as incumbents were not giving sufficient points of interconnect to help complete calls.