How to Hire Great Employees
(Bloomberg Opinion) -- What's the best way to attract and hire the very best people for your business? That was the challenge facing restaurateur Cameron Mitchell, founder of Cameron Mitchell Restaurants and this week's guest on Masters in Business.
While many restaurants chase after star chefs and expensive talent, Mitchell took a different path. “We get the same people everybody else gets,” he says. “We don’t hire great people, we hire people and allow them to become great.”
His approach is to hire entry-level employees, and then instill then with the company’s culture and philosophy. Mitchell said his company prefers to promote from within, with each new server or bartender looked at as a potential supervisor, manager and vice president.
Mitchell, a Culinary Institute of America graduate, just celebrated his 25th year running the company, which generates $300 million in annual revenue, with 3,000 employees across 15 different restaurant themes. He also is the author of "Yes is the Answer! What is the Question?: How Faith In People and a Culture Of Hospitality Built A Modern American Restaurant Company."
His favorite books are here; a transcript of our conversation is posted here.
Next week, we speak with Matt Hougan, former chief executive officer of Inside ETFs, now the global head of research at Bitwise Asset Management.
To contact the editor responsible for this story: James Greiff at jgreiff@bloomberg.net
This column does not necessarily reflect the opinion of the editorial board or Bloomberg LP and its owners.
Barry Ritholtz is a Bloomberg Opinion columnist. He founded Ritholtz Wealth Management and was chief executive and director of equity research at FusionIQ, a quantitative research firm. He is the author of “Bailout Nation.”
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