Oprah Winfrey, chief executive officer of Oprah Winfrey Network LLC, speaks during an Apple Inc. event at the Steve Jobs Theater in Cupertino, California, U.S. (Photographer: David Paul Morris/Bloomberg)

Even Oprah Can’t Paper Over Apple’s Services Flaws

(Bloomberg Opinion) -- Apple Inc. prides itself on craftsmanship and perfection. Even the desk chairs in Apple’s headquarters are worthy of their own article. That’s why it was so surprising that A...