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Facebook's Ads System Suffers Glitch Days Before Black Friday

Facebook’s system for buying ads is acting up just days before one of the busiest online shopping days of the year.

Facebook's Ads System Suffers Glitch Days Before Black Friday
The login page for the Facebook Inc. mobile application is displayed on an Apple Inc. iPhone 5 in Tiskilwa, Illinois, U.S. (Photographer: Daniel Acker/Bloomberg)

(Bloomberg) -- Facebook Inc.’s system for buying ads is acting up just days before one of the busiest online shopping days of the year.

The technology, which companies and agencies use to buy Facebook ads, was down for some major users earlier in the day on Tuesday, according to a media buyer and another person familiar with the situation. The system is now back up but working slower than normal, the people said.

“Campaigns that are live and running should not be affected and are still being delivered. However, advertisers may experience issues creating new campaigns and making changes to existing campaigns,” a spokesman for Facebook said in email.

The hiccups hit just before Black Friday, one of the biggest U.S. shopping days of the year. Advertisers are currently flooding social media, email inboxes and websites to get people excited about their products ahead of the holiday gift-buying period.

To contact the reporters on this story: Gerrit De Vynck in New York at gdevynck@bloomberg.net;Sarah Frier in San Francisco at sfrier1@bloomberg.net

To contact the editors responsible for this story: Jillian Ward at jward56@bloomberg.net, Alistair Barr, Andrew Pollack

©2018 Bloomberg L.P.