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Narayana Murthy Dismisses AI Threat As Hype

Narayana Murthy dismisses threats of artificial intelligence as “more hype than reality”.

NR Narayana Murthy, co-founder of Infosys,  in Hong Kong, China. (Photographer: Jerome Favre/Bloomberg)
NR Narayana Murthy, co-founder of Infosys, in Hong Kong, China. (Photographer: Jerome Favre/Bloomberg)

Infosys co-founder NR Narayana Murthy has flayed the high wage hikes that senior managements have been apportioning to themselves when the software industry is in trying times and has advised them to make “sacrifices" to maintain common man's faith in capitalism.

Conceding that times are difficult for the information technology services sector, Murthy dismissed the commonly attributed threats of artificial intelligence and automation as “more hype than reality”.

Terming the trend of no hikes for juniors and freshers as “worrisome,” Murthy rued that the senior level people have been taking handsome hikes.

“I think that is not the way to make capitalism acceptable to the larger masses in a country that has huge poverty,” he said, speaking at the IIT-Bombay over the weekend.

If we believe in capitalism, if we believe that is the best solution for the country to move forward, then the leaders of capitalism will have to demonstrate self-restraints in apportioning to themselves the part of the benefits that come out of running companies.
NR Narayana Murthy, Co-Founder, Infosys

Murthy, a strong proponent of “compassionate capitalism” since his days in the company, did not make any reference to Infosys. Earlier this year, Murthy had gone public with his displeasure over senior executive compensation at Infosys.

Speaking before the IIT students, Murthy said in the last seven years, the salaries of freshers in the software industry have stayed stagnant while the same for senior-level employees have grown by up to 1,000 percent.

“If all of us make sacrifices, then the youngsters will understand,” he said.

He said the IT sector is passing through a trough that is cyclical in nature and may occur once a few years.

One of the reasons for this is the investments in IT done by the developed world clients in the past, he said, adding they are waiting to reap the benefits of the same before starting to invest again.

However, change in the technological landscape where automation and artificial intelligence are said to be making deeper in-roads was dismissed by him.

There is this whole thing about automation and artificial intelligence. That is much more hype than the reality, at-least in the software services.
NR Narayana Murthy, Co-Founder, Infosys

The domestic IT sector employs over 40 lakh directly and its revenues have crossed over $150 billion, according to industry lobby National Association of Software and Services Companies (NASSCOM).

The lobby warned that the rate of hiring is slowing down, while some IT companies concede that a fewer number of people are required to do the work for the same revenue billing.

Many industry reports had in the past highlighted steep decline in hiring in the software space primarily because of automation which has been eating up tens of thousands of human jobs annually. So far this fiscal year, there has no net increase in hiring by the industry.