Jio Hits Out at Operators, Says 10 Crore Calls Failing Per Day
‘The incumbent operators have not demonstrated any real intent to resolve this issue,’ read an official statement.
With 10 crore calls from its network to users of operators like Airtel failing per day, Mukesh Ambani-led Reliance Jio on Tuesday hit out at incumbent operators. The reason for the same being not making new interconnections operational in last 15 days despite repeated reminders.
Against a requirement of 4,000 to 5,000 points of interconnect per operator, the interconnections released are less than 2,000 by Airtel, about 1,500 by Vodafone and close to 1,600 by Idea, Reliance Jio said in a statement.
Despite repeated reminders and bilateral meetings with incumbent operators and claims made by them, hardly any new interconnection capacity has been made operational by any of the three incumbent operators, viz. Bharti Airtel, Vodafone India or Idea Cellular for Reliance Jio Infocomm Ltd (RJIL) in the last 15 days.Reliance Statement
It said its immediate requirement of operational interconnection capacity based on transparent industry practice is of the order of 4,000 – 5,000 E1s per operator for the three incumbent operators.
It is therefore apparent that at the current rate, the incumbent operators have not demonstrated any real intent to resolve this issue. With over 10 crore call failures per day between Reliance Jio and the three incumbent operators, this has resulted in severe quality of service issues for the Indian customers.Reliance Statement
The call failure rate, it said, has been worsening rapidly in the last few days, while augmentation of interconnection capacity is still awaited.
The deliberate move to not provide sufficient interconnection capacity is clearly aimed at hindering RJIL’s entry into the sector and is depriving Indian customers from enjoying superior HD voice services being offered by RJIL.Reliance Statement
Stating that there have been press releases and media statements by some of the incumbent operators about positive intent to augment interconnection capacity in the last few days, it said this has not been followed with action.