ICICI Lombard Building A Digital Moat: ICICI Securities
A person sits with a form. (Photographer: Tomohiro Ohsumi/Bloomberg)

ICICI Lombard Building A Digital Moat: ICICI Securities

BQ Blue’s special research section collates quality and in-depth equity and economy research reports from across India’s top brokerages, asset managers and research agencies. These reports offer BloombergQuint’s subscribers an opportunity to expand their understanding of companies, sectors and the economy.

ICICI Securities Report

We attended the event ‘Digital Day’ organised by ICICI Lombard General Insurance Company Ltd. showcasing the company’s digital capabilities.

The event illustrated the insurer’s digitally-enabled capabilities to incrementally improve every step of the customer journey from engagement, purchase, risk management, servicing, and claims processing to renewals.

While the proportion of digital sourcing as a percentage of total sourcing remains in single digit as of now, the digitalisation measures across every business process is fast evolving into a long-term business moat.

Click on the attachment to read the full report:

ICICI Securities ICICI Lombard Company Update.pdf


This report is authored by an external party. BloombergQuint does not vouch for the accuracy of its contents nor is responsible for them in any way. The contents of this section do not constitute investment advice. For that you must always consult an expert based on your individual needs. The views expressed in the report are that of the author entity and do not represent the views of BloombergQuint.

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