The Spanish government has found that airlines aren’t complying with European Union rules for reimbursements over canceled trips, according country’s Consumer Ministr Alberto Garzon.
“Airlines aren’t giving travelers the chance to request reimbursements,” Garzon said in an interview with state-tv TVE Wednesday. Government has made a legal request for a “court to investigate the situation,” he said, adding that he sent a letter to airlines outlining the issues and hasn’t received a response.
Although airlines do have financial problems in facing potential requests for reimbursements, the government is providing financial backing to the industry.
