U.K.’s Covid Pass App Fails, Spoiling Some Outbound Trips
The U.K.’s vaccine-passport app temporarily failed on Wednesday, in the latest outage of government-run technology to disrupt travel.
“There are currently issues with accessing the Covid Pass on the NHS App and website,” the National Health Service said in a tweet. “We are investigating the issue and will update as soon as we can.”
Two hours later, the app was up and running again, according to a subsequent tweet sent just after 4 p.m. London time.
Officials at London’s Heathrow and Gatwick airports said they saw no repeat of the backups that occurred twice in the past three weeks, when automated Border Force gates failed.
Those outages caused arriving passengers to wait for hours to enter the country. This time, departing travelers were affected.
While the impact caused less disruption, some who couldn’t provide proof of vaccination contained in the app were forced to rebook or take a rapid Covid-19 test before boarding their flight.
“Offered a later business class flight (£250) and an express PCR test at Heathrow (£119),” Huffington Post journalist Caroline Frost posted on Twitter. “Instead it’s the Piccadilly Line home for me!”
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