Apple Faces Suit Over iPhones That Wore Out Too Quickly

Apple Inc. faces an Italian class-action lawsuit seeking compensation for changes that allegedly cut short the battery life of older iPhones.

Euroconsumers, an international consumer organization, said on Monday it filed the suit in Italy, following similar cases filed in Belgium and Spain concerning users of various iPhone 6 devices.

Owners “expect sustainable quality products,” ​Els Bruggeman, head of policy and enforcement at the consumer group, said in a statement. “Unfortunately, that is not what happened with the iPhone 6 series.” As well as users facing “frustration and financial harm,” the alleged degradation of their Apple handsets was “utterly irresponsible” from an environmental perspective, she said.

The lawsuits mirror U.S. cases over claims that the company misled consumers about iPhone battery power and software updates that slowed the performance of the devices. The California-based company in November agreed to pay $113 million to settle a case with multiple U.S. regulators while customers are seeking approval from a U.S. court for a class-action settlement that could be worth as much as $500 million.

“We have never, and would never, do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,” Apple said in a statement. “Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”

Euroconsumers said it’s also planning a class action suit in Portugal “in the coming weeks.”

©2021 Bloomberg L.P.

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