A security guard stands at the entrance to the atrium of the National Stock Exchange in Mumbai (Photographer: Dhiraj Singh/Bloomberg) 

NSE’s Now Software Faces Glitch; Exchange Says Reasons For Disruption Being Assessed

The National Stock Exchange today witnessed a “disruption” in its web-based tool NOW, which allows traders to use their own trading software and hardware for trading on the bourse.

The NSE said there was no disruption in its own trading system and the ‘disruption’ in NOW – a shared computer to computer link tool used by trading members – has also been rectified and the cause for the problem was being assessed.

Neat On Web or NOW is a shared computer-to-computer link and risk management tool for trading members, provided by NSE’s subsidiary Dotex. This licensed trading software offers direct connectivity to the NSE for trade execution and data feeds through trading terminals, web-based browsers and mobile devices.

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“NSE confirms there was no disruption to its trading system today. ‘NOW' is a shared CTCL (Computer-to-Computer Link) system which had a disruption which has been rectified and the system is now up and running,” an NSE spokesperson said in a statement.

The members had alternate mode of connectivity during the disruption, and hence trading was not disrupted. The reasons for disruption are being assessed.
NSE Spokesperson

According to media reports, the software got temporarily shut down for brokers and sub-brokers due to a technical problem. The exact quantum of the impact on trading activities due to the problem could not be immediately ascertained.

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