India’s eSanjeevani OPD Completes 3 Lakh Teleconsultations In 6 Months Of Launch
Officials work as the finishing touches are applied to the doctor's lounge at a dedicated Covid Heath Centre at the Bandra Kurla Complex exhibition ground in Mumbai, India. (Photographer: Dhiraj Singh/Bloomberg)

India’s eSanjeevani OPD Completes 3 Lakh Teleconsultations In 6 Months Of Launch


The Ministry of Health’s eSanjeevani OPD platform has completed three lakh teleconsultations within six months of its launch, with four states -- Tamil Nadu, Uttar Pradesh, Kerala and Uttarakhand -- accounting for nearly 90% of use by beneficiaries.

The eSanjeevani OPD services have enabled patient-to-doctor telemedicine in the midst of the Covid-19 pandemic, the ministry said.

"This has helped in containing the spread of Covid-19 by ensuring physical distancing and has simultaneously enabled provisions for non-Covid essential healthcare. The number of high teleconsultations is a testimony of its popularity among the citizens," the ministry said.

With 1,29,801 digital interactions, Tamil Nadu has held the largest number of teleconsultations so far. Tamil Nadu had been a pioneer in the field registering 32,035 OPD consultations by Aug. 9 and 56,346 consultations by the 19th of the same month.

The state had registered nearly one lakh consultations by Sept. 8.

"The platform had provided essential healthcare to the state, one of the worst affected by Covid-19, at a critical time when conventional medicine was perceived to be risky owing to the nature of the infectious disease," the ministry said.

Tami Nadu is followed by Uttar Pradesh, Kerala and Uttarakhand. These four states account for 2,69,264 teleconsultations, 89.75% of total consultations.

With the onboarding of Gujarat and the Union Territories of Jammu and Kashmir on eSanjeevani OPD and Chhattisgarh on eSanjeevani, the total number of states and UTs using eSanjeevani has gone up to 26.

Around 4,600 doctors have been trained on eSanjeevani OPD and an average of over 6,000 consultations per day are recorded in the national network.

The eSanjeevani platform has enabled two types of telemedicine services namely ‘Doctor-to-Doctor and Patient-to-Doctor’ teleconsultations. The former is being implemented through Ayushman Bharat Health and Wellness Centre.

Also read: Coronavirus India Updates: Tally Tops 57 Lakh With Over 86,000 New Cases

It aims to implement teleconsultation in all 1.5 lakh HWCs in conjunction with identified Medical College hospitals in a 'Hub and Spoke' model. States have identified and set up dedicated 'Hubs' in Medical Colleges and District hospitals to provide teleconsultation services to 'Spokes', i.e. SHCs, PHCs and HWCs.

The Health Ministry rolled out the second teleconsultation service 'eSanjeevani OPD' enabling patient-to-doctor telemedicine owing to the Covid-19 pandemic in April 2020.

"This has proved a boon in containing the spread of coronavirus infection while simultaneously enabling provisions for non-covid essential healthcare," the ministry said.

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