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Government To Soon Start Pan-India Helpline For Migrant Workers

The helpline -- 14445 -- will not be a toll-free number.

Migrant workers wait for transport arrangement to take them home in India. (Source: PTI)
Migrant workers wait for transport arrangement to take them home in India. (Source: PTI)

The government will soon start a pan-India helpline number for migrant workers to report their grievances, according to an official note.

The helpline, to be set up under the chief labour commissioner, will not be a toll-free number.

“Short code 14445 is allocated to office of chief labour commissioner (central) to set up a national helpline to be utilised for dealing with grievances or distress calls of migrant workers where calls of migrant workers from all-over India shall be attended at Delhi and be routed to the concerned regional control room to resolve the grievance,” Department of Telecommunications said in a short code allotment note on Tuesday.

It will be mandatory for all telecom operators to provide access to this number.

The helpline number will be “metered service: called party pays” which means that charges will be incurred on calling 14445.

The Department of Telecommunications has also allocated 1930 and 1944 for emergency helpline.