Britain’s Debate Over Outsourcing Services Heats Up
Employees answer telephone calls while working at a call centre. (Photographer: Balint Porneczi/Bloomberg)

Britain’s Debate Over Outsourcing Services Heats Up

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(Bloomberg Businessweek) -- Last New Year’s Eve, the U.K.’s Cabinet Office got an urgent request from Carillion Plc. The provider of critical services to the government needed an injection of as mu...
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