Customers eat plates of fried noodles from a vendor in New Delhi, India. (Photographer: Kuni Takahashi/Bloomberg)

Zomato, Swiggy, 8 Other Food Delivery Apps Delist Over 5,000 Restaurants

Ten online food ordering platforms have delisted over 5,000 restaurants, a top official said today, owing to a lack of approval from food safety regulator.

The platforms include Swiggy, Zomato, Foodpanda, Box8, Faasos, FoodCloud, Foodmingo, JusFood, LimeTray and UberEats.

The move comes after the Food Safety and Standards Authority of India had asked them in July to stop using edibles supplied by non-licensed operators after consumers complained of sub-standard food being served through these platforms.

"Over 5,000 restaurants have been delisted by the e-commerce food service platforms," Food Safety and Standards Authority of India Chief Executive Officer Pawan Kumar Agarwal said.

On July 20, the FSSAI directed the 10 food aggregators to debar the non-FSSAI licensed/registered food operators and ensure compliance of food safety rules and regulations. The regulator asked them to give state-wise list so that enforcement agencies could take further action, sources in the know said.

Also read: FSSAI Ropes In Expert Panel To Review Food Labelling Standards

We have delisted hundreds of restaurants across 41 cities in India where we offer our online ordering and food delivery services. We would be happy to relist them alongside any of the other partners as and when they furnish their licences.
Mohit Gupta, Zomato Food Delivery CEO.

FSSAI had earlier directed food ordering platforms to furnish their FSSAI licence, agreement signed with Food Business Operators and their internal checks to ensure that their FBOs hold valid FSSAI licences. The food regulator in February this year operationalised guidelines for e-commerce FBOs.