What To Do When Internet Banking Services Are Down
A customer waits to deposit Indian 100 rupee banknotes at a counter inside a bank branch in Mumbai, India. (Photographer: Dhiraj Singh/Bloomberg)

What To Do When Internet Banking Services Are Down

Customers of HDFC Bank Ltd. recently faced a disruption in the internet banking services offered by the lender. Many complained that they couldn’t access their bank accounts either through net banking or through the mobile application.

The services were restored after three days. The bank said the “technical glitch” has been rectified. “Our net banking and mobile banking app platforms have now stabilised.” With almost 90 percent of the bank’s transactions happening digitally, it’s understandable that the disruption made users feel hamstrung.

Here are some measures users can take to access funds if any bank faces such issues.

Watch the video here to know about the measures...

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