TRAI Floats Consultation Paper On The Issue Of Telecom Tariff Offers
TRAI floats a consultation paper with the objective of empowering consumers by making all relevant information available to them.
In a bid to protect consumer interest, Telecom Regulatory Authority of India initiated Wednesday fresh consultation on the issue of transparency in publishing tariff offers by telecom operators.
The move came after TRAI received a significant number of complaints from individual consumers on lack of transparency in disclosure of tariff information.
"Therefore, it is felt that a comprehensive review of extant provisions aimed at transparency relating to flow of information from telecom service providers to consumers, is essential," TRAI said in a statement.
Accordingly, a consultation paper has been floated with objective of empowering consumers by making all relevant information available to them and to eliminate instances of adverse choices made by consumers, it added.
TRAI Chairman Meets Vodafone Idea CEO, Other Industry Officials To Identify Priority Issues For 2020
Sources said that the consultation paper was not related to floor price and related issues, and deals with the specific aspect of communication of tariff offerings by telecom companies to subscribers.