Scotiabank Tells Staff Not to Expect ‘Old Normal’ After Outbreak

(Bloomberg) -- Bank of Nova Scotia told employees not to expect a return to the “old normal” in terms of how and where they work after the coronavirus pandemic ends.

Canada’s third-largest lender formed an executive steering council led by Tracy Bryan, executive vice president of global operations, and a working team to begin planning what a workplace re-entry could look like, according to an internal memo sent Tuesday. They’re working with teams from Scotiabank’s various regions and businesses.

“Re-entry plans will differ by geography and will be completely dependent on the status of Covid-19 in those areas,” Barb Mason, chief human resources officer, said in the memo. “The bank, as well as local governments, will be considering multiple factors when it comes to the possibility of re-entry, from urban markets to rural markets, density of population where offices are located, and more.”

Decisions will continue to be made out of “an abundance of caution,” with employee health remaining the top priority, Mason said. “Our ‘new normal’ is unlikely to be us resuming our ‘old normal’ in terms of how and where we work. You can be confident that we are taking everything into consideration -- this is a complicated situation.”

©2020 Bloomberg L.P.

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