Reliance Starts Trials of JioMart Shopping Portal Across India
WhatsApp ambassadors gather next to an open truck during a roadshow for Facebook Inc.’s WhatsApp messaging service and Reliance Jio Infocomm Ltd.’s wireless network in Pune, India. (Photographer: Dhiraj Singh/Bloomberg)

Reliance Starts Trials of JioMart Shopping Portal Across India

(Bloomberg) -- Reliance Industries Ltd. has started testing its online grocery shopping portal across India, still under a nationwide lockdown to control the spread of the coronavirus.

JioMart is now delivering in more than 200 cities, Damodar Mall, the chief executive officer of Reliance Retail’s grocery business said in a tweet. JioMart last month started a pilot project serving users in three neighborhoods surrounding Mumbai.

The soft launch of JioMart takes Reliance Chairman Mukesh Ambani, also Asia’s richest man, one step closer to taking on Amazon.com Inc. and Walmart Inc.’s Flipkart in an e-commerce market that KPMG says is likely to grow to $200 billion by 2027.

A Reliance spokesperson declined to comment on the JioMart launch.

The JioMart shopping app is available via Facebook Inc.’s WhatsApp, which in India has about 400 million users. Facebook has said it expects the partnership with JioMart will help make WhatsApp the primary way small businesses connect with customers.

New York-based KKR & Co. on Friday became the latest private equity firm to invest in Jio Platforms Ltd., the digital services holding company controlled by Reliance. KKR will pay 113.7 billion rupees ($1.5 billion) for a 2.3% stake in Jio Platforms.

Ambani has been selling stakes in Jio Platforms as he tries to bring Reliance’s net debt of more than $20 billion down to zero before March 2021. Reliance wants to shift away from oil and petrochemicals toward faster-growing consumer businesses.

©2020 Bloomberg L.P.

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