Political Parties Abuse WhatsApp Service, Says Messaging Platform
People are seen as silhouettes as they check mobile devices whilst standing against an illuminated wall bearing WhatsApp Inc’s logo (Photographer: Chris Ratcliffe/Bloomberg)

Political Parties Abuse WhatsApp Service, Says Messaging Platform

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WhatsApp said there are instances of the platform being abused by political parties and it has been engaging with them to emphasise that the misuse will lead to banning of such accounts.

“We are trying to be very clear going into elections that there is abuse of WhatsApp and we are very working very hard to identify and prevent it as soon as possible,” Carl Woog, WhatsApp head of communications, told reporters in New Delhi.

With general elections slated to be held in the coming months, the government had warned social media platforms of strong action if any attempt was made to influence the country’s electoral process through undesirable means.

The government also proposed to amend IT rules, wherein social media, online platforms and messaging apps will be required to deploy tools to “identify” and curb unlawful content as well as follow stricter due diligence practices.

Also read: After India, WhatsApp Caps Message Forwarding To Five Chats Globally

“We have had effort for the last several months where we have engaged with political parties to explain our firm view that WhatsApp is not a broadcast platform and is not a place to send messages at scale. And to explain to them that we will be banning accounts that engage in automated robotic behaviour and we do this regardless of the purpose of your account,” Woog said.

He said WhatsApp maintains that it is a platform for private communication and bans phone numbers that are associated with abnormal messages or communication trend. WhatsApp, however, expressed concern on proposed amendment in Indian intermediary rules targeted at social media platforms.

“We read submissions that many eloquent experts here in India have filed to the government over the last several days and we agree with them that the proposed changes are not consistent with strong privacy protection that are important to people everywhere not just in India but around the world. What is contemplated by the rules is not possible today,” Woog said.

He said the company is creating space for private conversations online and proposed rules, if implemented, will require WhatsApp to re-architect the app leading to a different product “one that will not be fundamentally private.”

Also read: WhatsApp Rolls Out TV Campaign In India To Tackle Fake News

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