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Phone Firms Are Losing Their Grip on an Industry They Pioneered

Phone carriers have been at heart of computer networks since their birth half a century ago. Now they’ve begun a tactical retreat.

Phone Firms Are Losing Their Grip on an Industry They Pioneered
The main efficiency benchmark is power usage effectiveness -- the energy used by the servers as a proportion of the building’s total power consumption. (Photographer: Stefan Wermuth/Bloomberg)

(Bloomberg) -- Phone carriers have been at the heart of computer networks since their birth half a century ago. Now they’ve begun a tactical retreat.

Companies such as AT&T Inc. and Telefonica SA aren’t widely known as custodians of the web in the same way as Google or Facebook Inc., but they built -- and still own -- many of the data centers that power our phone apps, streaming services and corporate networks.

As the tech giants and data center specialists including Equinix Inc. roll out a new generation of huge, efficient server farms, the telecommunications industry faces a choice: invest heavily to stay competitive or sell out. Many are doing the latter.

Phone Firms Are Losing Their Grip on an Industry They Pioneered

“Data centers aren’t even the telecom companies’ core business so they’ll have to invest a hell of a lot of capital for a relatively low return compared to buying a router or a switch,” said Andrew Jay, head of data center solutions at real estate services firm CBRE. “As a telco CEO, why would I want to do that? I would be mad.”

Selling older sites to specialist operators makes sense since the buyers’ cost of capital is falling as infrastructure funds take a growing stake in the new industry.

The centers being sold are often “colocation” facilities where the owner uses a chunk of available capacity and rents out the rest to third parties. Transferring ownership to independent players can resolve conflicts of interest that may deter some customers, boosting usage rates.

“The telcos have some beautiful data centers that would get more efficient if you release them from a single owner to host multiple tenants,” said Equinix’s managing director of managed services, Michael Winterson.

Phone Firms Are Losing Their Grip on an Industry They Pioneered

There’s a big commercial opportunity -- global revenue from colocation data centers was $22.8 billion last year and is set to more than double by 2023, according to market and consumer data provider Statista.

However, such investments can take 10 to 15 years to pay off and “return on capital is something the telcos struggle with massively for that reason,” said Jay at CBRE.

Carbon Footprint

It’s made sense until now for telecom companies to own both data cables and the computers they plug into. Controlling all the hardware meant they could offer tailored networking services to big corporations. But the growth of cloud computing and so-called software-defined networks has made it easier to design a corporate network without needing to own the switches, routers and servers.

Inefficient data centers are also becoming a liability as their energy bills grow and the industry comes under pressure to lower its carbon footprint.

More consumers are realizing that the servers powering their phone apps and Netflix shows are responsible for as much carbon dioxide emissions as the airline industry. Ethical investment funds are pushing operators to use more renewable power and cut their electricity use.

When Spain’s Telefonica sold 11 of its data centers to Asterion Industrial Partners this year, it was partly on condition that the infrastructure fund manager improve their energy efficiency and use more renewables.

“The new owners can increase the occupation and therefore the power usage effectiveness of the centers,” Telefonica said in emailed replies to questions.

Phone Firms Are Losing Their Grip on an Industry They Pioneered

Some carriers have vowed to stay put and fight for their place in the industry.

France’s Orange SA is shifting processing power from around 20 data centers to three newer sites in the north of the country that won’t rely so much on refrigerated air to keep its servers cool. It’s seeking further efficiency gains by using advances in big data and artificial intelligence to calibrate equipment and detect component failures before they happen.

The main efficiency benchmark is power usage effectiveness -- the energy used by the servers as a proportion of the building’s total power consumption. The lower the number, the more efficient the site. Orange’s newest facilities have a PUE of 1.3, compared to 1.9 for its older data centers, its IT director Marc Blanchet said.

If carriers in Europe can keep their data centers competitive, they stand to win business from local companies that see an interest in supporting homegrown digital infrastructure, said Winterson of Redwood, California-based Equinix.

“There’s a potential for ‘national heroes’ to deliver some sort of infrastructure for enterprise by Europeans, for European businesses catering to European issues,” he said.

--With assistance from Rodrigo Orihuela and Daniele Lepido.

To contact the reporters on this story: Thomas Pfeiffer in London at tpfeiffer3@bloomberg.net;Angelina Rascouet in Paris at arascouet1@bloomberg.net

To contact the editors responsible for this story: Kenneth Wong at kwong11@bloomberg.net, Jennifer Ryan

©2019 Bloomberg L.P.