Paytm To Invest Rs 250 Crore In Travel Business, Targets 100% Growth
An advertising balloon for Paytm is displayed in Ooty, Tamil Nadu, India. (Photographer: Dhiraj Singh/Bloomberg)

Paytm To Invest Rs 250 Crore In Travel Business, Targets 100% Growth


Fintech startup Paytm will invest Rs 250 crore in its travel business over the next six months and is aiming for a 100 percent growth in the vertical, the company owned by One97 Communications Pvt. Ltd. said on Thursday.

Paytm claims to have a customer base of more than 1.5 crore and an annual gross merchandise value of Rs 7,100 crore in its travel business. The investment will be used to scale up the product and technology team, set up new business verticals and raise market share in the existing travel vertical.

"We continue to witness strong growth in Tier-II and Tier-III cities, which account for over 65 percent of our new customers. This investment will help us further bolster our position as a dominant player in the travel booking space," Abhishek Rajan, senior vice president and head of Paytm's travel business, said in a statement.

The company claims to sell more than six million travel tickets every month and is targeting to grow the business by 100 percent in the current financial year.

"Our users have saved more than Rs 60 crore from our free cancellation feature on flight and bus ticket bookings. We are perhaps the only player in the travel industry that doesn't charge a fee to process flight ticket cancellation requests," Rajan said.

Also read: BQ Exclusive: Losses For Paytm’s Parent Firm Surged In FY19

Paytm said that more than 90 percent of bookings coming from the mobile app. The company has chosen Bengaluru as the base of operations for its travel business where it has set up a strong team of over 300 members.

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