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NCLAT Upholds Competition Regulator’s Order Declining Probe Against Ola, Uber

The Competition Commission of India had rejected a complaint alleging that Ola and Uber used their algorithm to fix taxi fares.

A pedestrian walks past an advertisement for the Ola ride-hailing service and application, owned by ANI Technologies Pvt., in New Delhi, India. (Photographer: Dhiraj Singh/Bloomberg)
A pedestrian walks past an advertisement for the Ola ride-hailing service and application, owned by ANI Technologies Pvt., in New Delhi, India. (Photographer: Dhiraj Singh/Bloomberg)

The NCLAT has rejected an appeal challenging the competition regulator’s order that declined to order a probe into alleged collusion by ride-hailing firms Ola and Uber.

The Competition Commission of India had rejected a complaint, filed by lawyer Samir Agrawal, alleging that the two cab aggregators used their algorithm to fix prices. That, he alleged, took away the liberty of individual drivers to compete with each other.

The National Company Law Appellate Tribunal, in its May 29 order, said that even on merits “there is no substance in the allegations” and the opinion of the competition regulator regarding “non-existence of a prima facie case” can’t be faulted.

The competition commission had observed that a user books a ride at any given time, which is accepted by an anonymous driver available in the area, who has no opportunity to coordinate with other drivers. That, it said, ruled out collusion.

The CCI declined an investigation. Agrawal appealed in the NCLAT arguing that the regulator erroneously implied that price-fixing through an app is immune from scrutiny. He also cited an investigation against Uber ordered in the U.S. on similar allegations.

Ola argued there is no fixing of price or collusion with the drivers as these were determined by algorithms after factoring in conditions such as distance, time of the day, weather, and traffic. Cab services such as Ola merely act as an intermediary between drivers and consumers and there is no agreement between drivers to fix prices, the company said.

Uber argued that its price structure is similar to metred taxis or auto-rickshaws and the drivers are also free to charge an amount less than what is recommended. The purpose of the app-provided price is to protect the customer from being charged arbitrarily high prices, the company argued, adding that their model complies with all relevant rules framed by the government.

The NCLAT said the complainant had been unable to show that he suffered any loss through Ola and Uber and, therefore, had no locus standi to file a complaint. “Even if we assume that the complainant had the locus to file a complaint, we do not find anything in the business model of the two companies which supports the allegations levelled against them,” the appellate tribunal said.

‘’We find no legal infirmity in the impugned order. There being no merit in this appeal; it is accordingly dismissed.”