IndiGo Passengers ‘Forced’ To Sit In Stranded Flight, DGCA To Probe
IndiGo’s operations at the city airport were hit hard with the carrier cancelling many flights on Wednesday due to constant rains.
Aviation regulator Directorate General Of Civil Aviation will probe the alleged incident of budget carrier IndiGo forcing the passengers of its Jaipur-bound flight to sit in a stranded aircraft at Mumbai Airport on Wednesday night, a top official source said.
InterGlobe Aviation Ltd.-owned IndiGo's operations at the city airport were hit hard with the carrier cancelling many flights on Wednesday following incessant rains in the city. Of around 20 flights that were cancelled, most were of IndiGo.
The IndiGo flight was scheduled to take off for Jaipur at 7:55 p.m. on Wednesday night but took off at 6 a.m. on Thursday and landed at Jaipur at 8 a.m., a passenger told PTI. All passengers remained seated in the flight till departure today morning, he said.
He further complained that no dinner was provided and that passengers created a ruckus on the tarmac, even calling the Central Industrial Security Force.
"We will conduct an inquiry," a top official of the Directorate General of Civil Aviation said on Thursday when asked about the alleged incident. The response to a query sent to IndiGo about the incident, as well as about the number of flights it cancelled on Wednesday and Thursday, was awaited.