Hero MotoCorp Resumes Operations At 1,500 Touch Points Across India
A pedestrian passes signage for Hero MotoCorp in Gurugram, India. (Photographer: Prashanth Vishwanathan/Bloomberg)

Hero MotoCorp Resumes Operations At 1,500 Touch Points Across India


India's largest two-wheeler maker Hero MotoCorp Ltd. has resumed operations at 1,500 retail touch points, including authorised dealerships, across the country.

Around 10,000 motorcycles and scooters have been sold since the reopening of these customer touch points, the company said in a statement on Sunday.

"The company has commenced its retail operations with the reopening of more than 1,500 customer touch points including authorised dealerships and service centres," it said. These outlets contribute about 30 percent of the company's total domestic retail sales.

Hero MotoCorp' sales network includes more than 6,000 touch points, comprising around 1,000 dealers, service centres, among others, across the country.

The two-wheeler maker said it restarted dispatches from its manufacturing plants on May 7. The company had reopened three of its manufacturing plants at Dharuhera and Gurgaon in Haryana and Haridwar in Uttarakhand on May 4. All of Hero MotoCorp's manufacturing facilities across the globe had halted operations on March 22 as a precautionary measure against the Covid-19 pandemic.

"Keeping the safety and well-being of everyone as top-most priority, the company has issued a restart manual to all its dealerships, service centres and parts distributors," the company said. The company has also conducted training programs though webinars, reaching to 700 internal sales, after-sales employees, it added.

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