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Government Issues Notices To E-Commerce Firms For Not Showing Mandatory Information On Products

The companies have been asked to reply to the notices within 15 days.

The logo of Flipkart Online Services Pvt is seen on the side of a package at the company’s office in the Jayaprakash Narayan Nagar area of Bengaluru, India. (Photographer: Dhiraj Singh/Bloomberg)
The logo of Flipkart Online Services Pvt is seen on the side of a package at the company’s office in the Jayaprakash Narayan Nagar area of Bengaluru, India. (Photographer: Dhiraj Singh/Bloomberg)

The government on Friday issued notices to Flipkart, Amazon and other e-commerce companies for not mandatorily displaying information, including country of origin, on products sold on their platforms.

The notices have been issued by the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution.

Apart from Amazon and Flipkart, notices have also been sent to other ecommerce players, sources said.

The companies have been asked to reply to the notices within 15 days.

"It has been brought into notice that some of the e-commerce entities are not displaying the mandatory declaration on digital platforms required under the Legal Metrology (Packaged Commodities) Rules, 2011," said one of the similarly worded notices.

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According to the notices sent to Flipkart India Pvt. Ltd. and Amazon Development Centre India Pvt. Ltd., they are e-commerce entities and therefore, have to ensure that all mandatory declarations should be displayed on the digital and electronic network used for ecommerce transactions.

The two companies, as per the notices, have not provided the mandatory declaration and contravene the Act.