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Facebook Looks to Carve Out Market for Mobile Video-Chat Device

Facebook Looks to Carve Out Market for Mobile Video-Chat Device

Facebook Inc. introduced a portable version of its Portal video-chat device, looking to provide a more mobile alternative to Amazon.com Inc.’s Alexa hardware and other so-called smart speakers. 

The product, called the Portal Go, has a 10-inch screen, 12-megapixel front camera and speakers. It also has a rechargeable battery so it doesn’t need to stay plugged into a wall, a first for the nearly three-year-old Portal lineup.

Facebook Looks to Carve Out Market for Mobile Video-Chat Device

That suggests the Portal is tiptoeing into the market for Apple Inc.’s iPad and other tablets, but Facebook maintains that the device’s main use is still videoconferencing. And -- at a hefty three pounds (1.4 kilograms) -- it will be harder to lug around than an iPad. 

Facebook will have to convince shoppers why they need such a product. Many tablets have the same capabilities as a Portal, and they’re already entrenched in consumers’ homes. A mobile smart speaker may be a harder sell.

The company is marketing the technology as a way to easily move video-chat conversations from room to room, and listen to music throughout the house. The price, at $199, is also cheaper than an iPad. The basic iPad costs $329, though refurbished models and Android tablets can be found for much less. Apple is currently selling a 2017 iPad for $199, and Amazon and other Android device makers are offering tablets for under $200. 

Facebook also launched a new $349 Portal+ on Tuesday with a 14-inch screen and better speakers. That device still requires a constant wall connection and weighs 4 pounds. In a demonstration, Facebook said some consumers like to use the device as a dedicated video-chat machine alongside their main desktop computer.

In part, Facebook is going after the business videoconference market. In addition to supporting Facebook’s video-chat system and Amazon’s Alexa voice control, the new models will work with Microsoft Teams, BlueJeans, GoToMeeting, Zoom and WebEx. The smart screens also have a digital-photo frame feature and some third-party apps like Spotify. 

Both new products begin shipping to consumers on Oct. 19, Facebook said. It’s contending with a crowded season for new devices. Apple unveiled its latest technology last week, and Amazon is holding a launch event on Sept. 28. 

©2021 Bloomberg L.P.