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Elliott Says Urgent Changes Are Needed at eBay in Letter to Board

Elliott’s plan involves reviewing EBay’s portfolio of companies, revitalizing the company’s Marketplace and returning capital.

Elliott Says Urgent Changes Are Needed at eBay in Letter to Board
The EBay Inc. company logo is displayed in the company’s office in Hong Kong, China. (Photographer: Jerome Favre/Bloomberg)

(Bloomberg) -- Less than four years after EBay Inc. split from PayPal with a promise of reinventing itself to compete in the age of Amazon, investors are circling the online marketplace and pushing for it to break apart further and sell the pieces.

Billionaire Paul Singer’s Elliott Management Corp. sent a letter Tuesday to the board of EBay outlining steps it says are “urgently needed.” Elliott, which owns more than 4 percent of EBay, proposed a five-step plan that involves reviewing EBay’s portfolio of companies, including StubHub, revitalizing the company’s marketplace and buying back shares.

Meanwhile, the Wall Street Journal reported that another activist investor, Starboard Value LP, has built a position of less than 4 percent in EBay and has been talking with the company for months, urging it to consider separating some businesses, including Classifieds. EBay surged the most in almost a year, gaining as much as 12 percent to $34.75 Tuesday.

The letters are the latest sign of pressure on Chief Executive Officer Devin Wenig, who took over the company following its split with PayPal in 2015 and made bold promises of returning the marketplace to prominence. But the results have been slow going and EBay continues to watch Amazon.com Inc. grow at a much faster pace and gobble up more marketshare and customers. EBay has launched marketing campaigns to expand beyond its base of mostly 50-plus year old men, but investors want more.

“Despite its remarkable history as one of the world’s largest e-commerce platforms, EBay as a public-company investment has underperformed both its peers and the market for a prolonged period of time,” Elliott wrote in the letter.

Elliott sees EBay’s shares valued at $55 to $63 a share, potentially doubling their value from Friday’s close, if the company follows its recommendations.

In a response, EBay said it would “carefully review and evaluate Elliott’s proposals.”

Elliott Says Urgent Changes Are Needed at eBay in Letter to Board

Wenig has been trying to differentiate the online marketplace, which doesn’t charge membership fees, as a destination where shoppers can find deals and discover new products.

EBay and Amazon are fierce competitors that rely on independent merchants who sell on their sites. Amazon has more customers, sales and faster growth than EBay, but some sellers prefer the EBay platform since it’s a pure marketplace, meaning EBay doesn’t compete with its own merchants for sales like Seattle-based Amazon.

Elliott Says Urgent Changes Are Needed at eBay in Letter to Board

EBay sued Amazon last year, claiming the online retailer infiltrated EBay’s internal email system to recruit high-value sellers.

In the letter, Elliott says EBay management should focus on “growing and strengthening Marketplace,” which Elliott says has weathered “prolonged, self-inflicted misexecution.”

Tuesday’s letter is the latest move in what has been a very active past few months for Elliott. It made a proposal to buy oil explorer QEP Resources Inc. for about $2 billion earlier in January and unveiled a stake in December in Pernod Ricard SA, seeking a potential sale of the world’s second-largest distiller.

In November, Elliott partnered with Veritas Capital on a $5.7 billion deal for Athenahealth Inc. and also called on Hyundai Motor Group to consider selling assets and return cash to investors.

Investor pressure forced EBay to split from faster growing PayPal when the company was run by CEO John Donahoe. The concerns today are much the same: EBay is losing its relevance.

Elliott Says Urgent Changes Are Needed at eBay in Letter to Board

EBay has boosted advertising and changed the marketplace-shopping experience in an effort to lure new customers to the site. It tries to differentiate itself from Amazon, which charges yearly or monthly dues for shipping discounts, by emphasizing that EBay has no membership fees to access deals that often include free shipping.

Last June, EBay announced a reorganization that resulted in staff cuts of almost 300 employees. Software engineers and research scientists were among those let go in California. The company had 14,100 employees globally at the end of 2017.

In the letter, Elliott said EBay needs to increase “operational efficiency,” and also recommends EBay accelerate its share repurchase plan to $5 billion this year.

--With assistance from Matthew Monks.

To contact the reporters on this story: Molly Schuetz in New York at mschuetz9@bloomberg.net;Spencer Soper in Seattle at ssoper@bloomberg.net

To contact the editors responsible for this story: Elizabeth Fournier at efournier5@bloomberg.net, Robin Ajello

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