(Bloomberg) -- The London Stock Exchange Group Plc said a software issue was to blame for a one-hour delay to its opening auction on Thursday, the first major outage of its kind in seven years.
Regular trading on LSE commenced at 9:00 a.m. U.K. time after the opening auction was postponed due to a “technical software issue” that has been resolved, the exchange said. The 217-year-old bourse operates one of Europe’s largest cash equity markets. LSE’s main equity market and Alternative Investment Market were among those affected.
“To preserve the integrity of the market and to ensure orderly trading, LSE decided to delay the market open while the matter was investigated and informed market participants accordingly,” a spokeswoman said by email. “Trading across our markets has been operating normally since this time.”
Some traders were left frustrated by the delayed open and said market operators should have better back-up plans in place.
“There should be some other mechanism that allows it to be counteracted,” said Atif Latif, director of trading at Guardian Stockbrokers in London. “On a heavy dividend day and with the recent price volatility, we had to gauge prices based on the European market and index futures.”
“It does highlight a lack of contingency plans when these issues arise, given the heavy investment in IT and infrastructure,” he said.
LSE in recent months has also experienced issues with its regulatory news announcements. It has been without a permanent chief executive officer since Xavier Rolet departed in November, although the exchange has David Warren running the LSE in the interim. The new chief, former Goldman Sachs Group Inc. executive David Schwimmer, is due to start in August.
The London bourse’s last major outage was in 2011, after it moved to a new platform called MillenniumIT. Sri Lanka-based Millennium Information Technologies is the LSE unit which develops high performance trading systems and financial markets software.
Last month, LSE said it was setting up a new business center in Bucharest employing 200 people to deliver technology and data services.
The benchmark index FTSE 100 was up 0.3 percent as of 2:55 p.m. in London trading.
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