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WhatsApp Pay Must Meet All Guidelines For Full-Scale Public Launch, Says NPCI 

NPCI allows WhatsApp to beta test its payments service with a low transaction limit.

The WhatsApp Inc. mobile-messaging application WhatsApp is displayed on a smartphone. (Photographer: Chris Ratcliffe/Bloomberg)  
The WhatsApp Inc. mobile-messaging application WhatsApp is displayed on a smartphone. (Photographer: Chris Ratcliffe/Bloomberg)  

National Payments Corporation of India said it has allowed WhatsApp to beta test its payments service with limited user base of one million and low transaction limit.

WhatsApp payment service will rival the likes of Paytm, whose founder Vijay Shekhar Sharma has been critical of the Facebook-owned company and has even alleged that the U.S. firm was getting unfair advantage.

Currently, NPCI has given its consent to roll out WhatsApp BHIM UPI beta launch with limited user base of one million and low per transaction limit. Four banks will join the multi-bank BHIM UPI model in phases (in the coming weeks) and full feature product shall be released after the beta test is successful.
NPCI Statement

NPCI added that multi-bank model offers advantages such as transaction load distribution between banks and helps to integrate popular apps easily with BHIM UPI.

NPCI said its broad principles for inter-operability include the ability to send and receive money through any BHIM UPI ID, intent and collect call and, read and generate BHIM/Bharat QR code that are required in the final BHIM UPI app.

“BHIM UPI enabled app which fulfills such principles only will be permissible for full scale-public launch,” it emphasised.

NPCI -- an umbrella organisation for all retail payments in India -- asserted that it follows “well-defined guidelines” for BHIM UPI services with the objective of making its platforms “inter-operable and based on open standards, convenient and secure.”

Sharma had raised a storm after Facebook-owned WhatsApp started testing payments through its platform. He alleged that WhatsApp’s UPI payment platform has security risks for consumers and is not in compliance with the guidelines.

Emails sent to WhatsApp for their response remained unanswered.

Paytm spokesperson said NPCI statement addresses the concerns of inter-operability violation that it had raised and also clarifies that the trial has been restricted to 1 million users.