Online Associate Is the Retail Job of the Future
A retail assistant wearing a protective face mask waits for customers inside a Gucci Ltd. store in Moscow, Russia. (Photographer: Andrey Rudakov/Bloomberg)

Online Associate Is the Retail Job of the Future

(Bloomberg Businessweek) -- “So, what are you looking for?” the Lululemon staffer cheerfully asks. She handpicks a couple of yoga leggings that cost upwards of $100, but there’s a catch: There’s no...
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