Snapchat Sees Surge in Downloads of Digital Face Masks

People confined to their homes to prevent the spread of coronavirus are doing their best to keep things interesting

(Bloomberg) -- Workers around the world are suddenly confined to their homes and apartments to prevent the spread of coronavirus. Some are doing their best to keep things interesting while telecommuting. 

Snapchat parent Snap Inc. has seen a 10-fold surge in downloads since the beginning of the month of a tool that makes calls on services like Zoom Video Communications Inc. and Google Hangouts a bit more lighthearted. The feature, called Snap Camera, allows people to overlay their faces with an augmented-reality filter, turning them into a talking toilet-paper roll or slice of pizza, or evening out skin tone for those who would prefer not to apply makeup while working at home. 

The service includes thousands of filter options and so-called lenses, some created by artists and others by Santa Monica, California-based Snap. When it launched in October 2018, the mobile-app maker thought the lenses would likely be most popular among gamers who were broadcasting their conquests on Twitch, the video-streaming app owned by Amazon.com Inc. Now, Snap Camera could help the company expand beyond its dedicated teenage fan base, and into the corporate crowd.

The spike in downloads gives some indication of how popular video-chat services are becoming, as more state and local governments advise citizens to shelter in place to avoid contracting Covid-19. People are turning to corporate chat services not just for work meetings, but to have virtual happy hours with friends, or connect with family members when an in-person meeting would be too risky.

Social-media giant Facebook Inc. said this week that in Italy, it has  seen more than twice as much video-chatting activity  on WhatsApp and Facebook Messenger as it did a year earlier. Facebook expects similar trends around the world, as more countries go into lockdown. The surge has led to concern that the added activity could stress companies’ servers, causing interruptions in service.

©2020 Bloomberg L.P.

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