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Motilal Oswal Report
Information Services Group among the leading outsourcing consultants in the world, works with both enterprise buyers and service providers.
In its latest edition of the quarterly index call (Q3 CY20), ISG presented its assessment on deal awards in Q3 CY20 and its outlook for CY20.
Here are the key takeaways:
Overall annual contract grew by approximately 3% YoY in Q3 CY20 on the back of growth in cloud-based services.
Managed Services deal ACV declined 5% YoY, which was above expectations.
The segment was driven by some mega deals; restructured deals; and sharper recovery in banking, financial services and insurance, the U.K., and industry-specific BPOs.
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